FAQ
Frequently Asked Questions
Cleaning Services
What is included in a standard house cleaning?
A standard cleaning service usually includes:
- Vacuuming carpets and floors
- Mopping hard floors
- Cleaning bathrooms and toilets
- Wiping kitchen surfaces and bench tops
- Dusting furniture and surfaces
- Emptying bins (Optional)
Additional tasks can be added if requested.
What is included in a professional deep clean?
A deep clean includes everything in a standard clean plus additional attention to areas that are often overlooked, such as:
- Skirting boards
- Window sills
- Inside kitchen cabinets
- Detailed bathroom cleaning
- Hard-to-reach areas
Deep cleaning is ideal for homes that have not been professionally cleaned in a long time. Additional tasks can be added if requested.
How long does a typical house cleaning take?
Cleaning time depends on the size of the property and the level of cleaning required. Most homes take between 2 to 4 hours when our team of cleaners is on site.
How often should I schedule professional house cleaning?
Many homeowners choose weekly or fortnightly cleaning to maintain a consistently clean home. Others prefer monthly cleaning or occasional one-off cleaning depending on their needs.
Trust & Reliability
Are your cleaners insured?
Yes. Service Guys cleaners are fully insured and trained to provide professional residential and commercial cleaning services across Auckland.
Do I need to be home during the clean?
No, you do not need to be home. Many of our clients provide access instructions and return to a freshly cleaned home. If you prefer to be present, that is perfectly fine.
Do you bring your own cleaning supplies and equipment?
Yes. Our team arrives with professional cleaning products and equipment. If you prefer specific cleaning products to be used in your home, you can let us know in advance.
Team & Process
How many cleaners will come to my home?
In most cases we send two professional cleaners so the job can be completed efficiently and to a high standard. Larger homes or deep cleaning jobs may require additional cleaners depending on the scope of work.
Why do professional cleaning companies send two cleaners?
Many professional cleaning companies send two cleaners so the job can be completed faster and more efficiently. Working as a team helps maintain a consistent cleaning standard while covering larger areas of the home.
What areas of Auckland do you service?
Service Guys provides residential and commercial cleaning services across Auckland, including East Auckland, Central Auckland, North Shore, West Auckland, and South Auckland.
Do you offer house cleaning in East Auckland?
Yes. We provide professional residential cleaning services in East Auckland and nearby areas.
Do you offer commercial cleaning services in Auckland?
Yes. Service Guys provides professional commercial cleaning services for offices, workspaces, and other commercial properties across Auckland.
Health & Hygiene
Can professional cleaning reduce allergens in the home?
Yes. Regular cleaning helps remove dust, pollen, and other allergens from surfaces and floors, improving the overall cleanliness and air quality in your home.
Can professional cleaning remove mould from bathrooms?
Professional cleaning can remove visible mould and help prevent future buildup. However, severe mould problems may require specialist treatment.
Choosing a Cleaning Company:-
What should I look for when choosing the best cleaning company in Auckland?
When choosing a cleaning company, it is important to consider:
- Experience and reliability
- Proper insurance
- Attention to detail
- Good customer reviews
- Clear communication and pricing
Service Guys aims to meet these standards and provide dependable cleaning services across Auckland.
How do I find reliable house cleaners near me?
When searching for house cleaners near you, look for a company with strong reviews, and insured cleaners. A reliable cleaning service should also communicate clearly and deliver consistent results.
Service Guys provides dependable residential and commercial cleaning services for homes and businesses across Auckland.